• 1) Select the ACCOUNT field located on the top right of the page
  • 2) Click the Create an Account button, located under the NEOI CUSTOMERS section
  • 3) You fill in your details
  • 4) After filling in your details, click on the SUBMISSION button
  • 5) Your account is ready!

Important

  • Fields marked with an asterisk (*) are required.
  • By agreeing to receive news and updates from kolovou – shop.gr you will receive a newsletter with our news and offers.

In this case you select the field “Forgot your Password”. Then select the email address with which you created the account, and follow the instructions in the mail that was sent to you. Your new password is ready.

If you receive a Personal Password Reminder email without requesting it, contact us immediately. You can contact us at 22310 33514, from Monday & Wednesday 9:00 – 15:00, Tuesday – Thursday – Friday 9:00 – 18:00 and Saturday 9:00 – 14:30.

You enter kolovou – shop.gr with the email and password, which you have stated during your registration and is linked to your account page. There you can see and modify all your details:

  • Personal information
  • Access details
  • Addresses
  • But also to see the order history

You can do it at any time, by logging in to your account and selecting the section MY ORDERS. There you can see information about all the orders you have placed.

In case you want to cancel your order for any reason, you can contact us at 22310 33514, Monday & Wednesday 9:00 – 15:00, Tuesday – Thursday – Friday 9:00 – 18:00 and Saturday 9: 00 – 14:30

Important

You can cancel your order without the slightest charge within 2 hours of its registration. After 2 hours it is possible that the order has already been delivered to the courier company, so the cancellation will not be accepted.

Our partners can register your order by phone, at 22310 33514 from Monday & Wednesday 9:00 – 15:00, Tuesday – Thursday – Friday 9:00 – 18:00 and Saturday 9:00 – 14:30

The Size Guide on the page of each product next to the size selection is made so that you can choose the right size for you, minimizing the possibility of error.

If, however, you need any clarification, you can contact us at 22310 33514 from Monday & Wednesday 9:00 – 15:00, Tuesday – Thursday – Friday 9:00 – 18:00 and Saturday 9:00 – 14:30

The visual effect depends on the quality of the screen resolution on each device. The photos and the color analysis during the processing by us have been made with the aim of the most faithful possible rendering of the real shade of each product.